Thoughtfully designed amenities for a comfortable & memorable stay
Wi-Fi
Parking
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
No parking
24-hour reception
Express check-in/ -out
No pets allowed
Security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Guest Parking
Electric kettle
Services
Housekeeping
Dining
Bar/ Lounge area
Business
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Garden area
Leisure/ TV room
Room features
Heating
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Location
Exchange Avenue, Off St Nicholas Street,
Bristol,
United Kingdom,
Bristol (Area)
Map view
street view
Exchange Avenue, Off St Nicholas Street,
Bristol,
United Kingdom,
Bristol (Area)
City landmarks
Museum
Brunel's SS Great Britain
4400 ft
Museum
M Shed
3300 ft
Bridge
Clifton Suspension Bridge
1.5
mi
Church
Bristol Cathedral
2300 ft
Zoo
Bristol Zoo Gardens
1.4
mi
Museum
Bristol City Museum and Art Gallery
3700 ft
Public Building
We The Curious
3000 ft
Tower
Cabot Tower
4200 ft
Gallery
Arnolfini
2600 ft
Church
St Mary Redcliffe Church
2800 ft
Mall
Cabot Circus
2900 ft
Jacobs Wells Road
Brandon Hill Nature Park
4200 ft
Aquarium
Bristol Aquarium
2500 ft
Bristol Temple Meads
3900 ft
Museum
The Georgian House Museum
3200 ft
Wapping Road Cumberland Road
The Matthew of Bristol
3500 ft
Public Building
Bristol City Hall
2900 ft
Victoria Rooms Queens Road Clifton
The Victoria Rooms
4900 ft
Nearby
Square
Queen Square
1500 ft
Theatre
Bristol Old Vic
1100 ft
Park
Castle Park
2000 ft
Theatre
The Lion King at Bristol Hippodrome
1400 ft
Christmas Steps
Christmas Steps
1300 ft
Shopping Area
The Galleries
1500 ft
Church
John Wesley's Chapel & New Room Museum
1800 ft
Church
St Peter's Church
1500 ft
Church
St Stephen's Church
600 ft
Church
Church of St John the Baptist
800 ft
Museum
The Red Lodge Museum
1500 ft
12 Denmark Street
Harveys Wine Museum
1900 ft
Restaurants
San Carlo
300 ft
44 Corn Street
Revolution
300 ft
St Nicholas Street Old Fish Market
Mugshot Restaurants
200 ft
18 St. Nicholas Street
The Ox
300 ft
43 Corn Street
Source Food Hall and Cafe
100 ft
Exchange Avenue St Nicholas Market
Slug & Lettuce
300 ft
26-28 St. Nicholas Street
Giuseppe's
300 ft
59 Baldwin Street
The Jetty
300 ft
55 Corn Street Bristol Harbour Hote
Cosy Club Bristol
600 ft
31 Corn Street
Chomp
300 ft
10 St. Nicholas Street
Guest Ratings & Reviews
Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
comfortable rooms
lovely decor
poor customer service
no included dining
8.4/10
Great
Rooms
6.9
Location
7.7
Service
6.1
Dining
7.7
Guest reviews
8.4/10
based on 7 reviews
8.3
8.3/10 based on 2878 reviews
Jeremy
United States,
December
2023
7.4/10
I found the hotel to be very centrally located, making it easy to access various neighborhoods on foot. The customer service was exceptional, especially from the staff member I interacted with. However, the lack of good customer service overall was a downside. The dining options were extraordinary but were not reflected in the price, which was a bit high.
Rooms
5.0
The rooms were equipped with all amenities needed, but unfortunately, the bed was horrendous. However, having a jacuzzi in the bedroom was a unique touch.
Service
7.0
I received excellent customer service from the staff member I encountered, although the overall service quality needs improvement.
Location
8.0
The hotel is situated in a very central location right next to the market hall, offering easy access to various city center attractions.
Dining
9.0
The dining experience was exceptional with a wide range of good quality ingredients and many healthy options, but the pricing may not align with everyone's budget.
Facilities
8.0
The hotel boasts a myriad of facilities suitable for outdoor activities, making the stay enjoyable for those seeking such amenities.
Brian
United Kingdom,
December
2023
5.6/10
The hotel had a pretty warm temperature with lovely decor, making it a nice touch. The rooms had a large bed and great space to hang clothes. However, the customer service really needs improvement. The location was near everything but facing a pub with loud music. The dining was not included, which was a downside. Overall, a decent stay with a few drawbacks.
Rooms
7.0
The rooms were pretty warm and featured lovely decor. I found the large bed to be a nice touch.
Service
5.0
The customer service needs some work to meet expectations.
Location
6.0
The hotel is situated near everything, but the loud music from the opposite pub can be bothersome.
Dining
5.0
The dining was not included, which was a downside during my stay.
Facilities
6.0
The hotel had limited facilities available.
comfortable rooms
poor customer service
Jonathan
United Kingdom,
November
2023
6.4/10
I had a mixed experience at this hotel. The rooms were satisfactory, but the service definitely needs improvement. The location is convenient, but the noisy surroundings were a downside. The dining options were decent, and the facilities were adequate.
Rooms
7.0
The rooms were cleaned from a fire safety point of view.
Service
5.0
The member of staff really needs to improve customer service skills.
Location
6.0
The hotel is located right in the centre of town, which is convenient for exploring but can be noisy.
Dining
8.0
The dining options included some tasty choices like smoked salmon bagel.
Facilities
7.0
The hotel features terraces for smokers but lacks storage options like wardrobes.
Charles
United Kingdom,
September
2023
6.4/10
The hotel offers rooms with tough temperature control, terraces for smokers, and only one small dusty fan; unfortunately, the heating was off. The service was lacking customer care, though the housekeeping was diligent. The location is near a pub with loud music but close to Bristol's center. Dining was included and tasty, with good-quality ingredients. Overall, the facilities were satisfactory.
Rooms
6.0
The rooms were pretty warm with tough temperature control, and the only small fan provided was covered in dust. However, having terraces for smokers was a nice touch.
Service
5.0
The service really needs improvement, lacking in customer care, but housekeeping was efficient.
Location
7.0
The hotel is conveniently located near the center of Bristol and close to various Irish pubs, though it's opposite a pub with very loud music.
Dining
8.0
The dining experience was included and very tasty, offering good hot and cold options with succulent steaks.
Facilities
7.0
The hotel offers decent facilities to meet basic needs.
Lee
United States,
August
2023
8.6/10
I absolutely loved my stay at this hotel! The rooms were beautifully decorated with lovely touches and had the most comfortable beds. Despite the lack of heating, the decor added a nice touch. The service was outstanding, with excellent customer service provided by the staff, particularly the housekeeping team. The location was near to everything, opposite an interesting market and perfect for visiting St Nicholas Market. The dining experience was delightful, offering the best poached eggs I have ever had and a good variety of hot and cold options. The facilities were top-notch, providing everything I needed for a pleasant stay.
Rooms
8.0
The rooms were beautifully decorated with lovely touches and had the most comfortable beds.
Service
9.0
The service was exceptional, with the staff providing excellent customer service.
Location
9.0
The hotel's location was perfect, near to everything and opposite an interesting market, ideal for exploring Bristol.
Dining
9.0
The dining experience was fantastic, offering the best poached eggs I have ever had and a variety of healthy options.
Facilities
8.0
The facilities at the hotel were great, offering everything I needed for a comfortable stay.
comfortable
no heating
William
United Kingdom,
July
2023
8.4/10
The hotel is nestled right in the characterful St Nicholas market area, allowing easy access to various neighborhoods. The cozy rooms provide a very comfortable stay, yet the lack of storage space can be inconvenient. The excellent customer service adds to the overall pleasant experience, although some staff members need to enhance their customer service skills. The diverse dining options, including healthy choices and hot pot dishes, make dining a delightful experience. Facilities are modern with good quality ingredients but could benefit from additional storage solutions. The value for money is reasonable given the prime location and amenities.
Rooms
8.0
The rooms are cozy and comfortable, providing a very pleasant stay, although there is minimal space for walking around the bed.
Service
9.0
The customer service is excellent, enhancing the overall experience. However, some staff members could improve their customer service skills.
Location
9.0
The hotel is centrally located in the characterful St Nicholas market area, making it convenient to access various neighborhoods and explore the Old City of Bristol.
Dining
8.0
The dining experience offers a variety of options, including healthy choices and hot pot dishes, with good quality ingredients ensuring a satisfying meal.
Facilities
8.0
The facilities are modern and well-equipped, offering good quality ingredients for an enjoyable stay.
Convenient location
Limited space in rooms
Andrea
United Kingdom,
May
2023
7.2/10
I couldn't beat the great location of this hotel, right in the old center of Bristol near the river and close to the characterful St Nicholas market area. The rooms were cozy and clean with a comfortable bed, although I wish there was more than just one small dusty fan to cool down. Customer service needs improvement, but the housekeeping was excellent. The dining experience offered good quality ingredients, though I was disappointed that it wasn't included in the price.
Rooms
7.0
The rooms were cozy and clean with a comfortable bed and a jacuzzi in the bedroom, but I would have preferred more ventilation options.
Service
6.0
The housekeeping service was excellent, but the overall customer service could use some improvements.
Location
9.0
Being right in the old center of Bristol near the river and St Nicholas market area was incredibly convenient and charming.
Dining
7.0
The dining experience offered good quality ingredients, but I was disappointed that it wasn't included in the booking.
Facilities
7.0
The hotel's facilities were satisfactory, but I would have appreciated more amenities for the price.
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